Madison Park

Report a Street Light Outage

Posted in: Madison Park
North Carolina Business » Service Requests » Report a Streetlight Outage
 

Report a Streetlight Outage

Duke Energy maintains numerous outdoor lights to help promote safety and security in public areas. Let us know if an outdoor light or streetlight is out or not working properly.

If there is a hazardous condition such as a wire hanging low or lying on the ground, please call us immediately at 1-800-POWERON (1-800-769-3766).

The first rule of safety is do not touch a power line or anything touching a power line, such as tree limbs, tools and toys. Even power lines that have fallen may be dangerous and should not be moved or disturbed.

Streetlight/outdoor light repair request

Once you report a street light outage, mark it with a colored ribbon or bright tape.  This ensure that the repair crews works on the correct light.   The repairs take place during the day time.  Most of the time repairs take place within 3 days.  You will be provided a tracking case number.

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Charlotte, North Carolina