Thanks for all this information which is very interesting concerning this situation.
My daughter took her computer into them and they serviced it and got it running fine. They included an itemized statement as to the work they did. I called her and asked her how it was working and was told okay but that they had removed her Registry Mechanic and Spyware Doctor. She called them and was told that these two programs were part of her problem but they did not explain any further and did not tell her they had removed them. As far as I know, both of these programs are rated highly. In fact, it was their business that told her she should have Spyware Doctor on her computer. I intend to pay them a visit and I intend to have a written explanation about all of this. My computer has programs running in the background and I have been unable to eliminate them. I believe I will give Pasha a chance particularly if he will come to our house to do the servicing..



